Review Generation & Reputation Management in Denver, CO
Earn a steady stream of genuine reviews, respond to every one professionally and make your reputation a reason customers choose you.
Reviews win rankings and customers
Reviews affect where you rank in Google Maps and, just as importantly, whether people call you once they find you. A business with lots of recent, positive reviews has a big advantage over one with a handful from years ago.
Most happy customers are willing to leave a review. They just need to be asked at the right time, in a way that makes it easy.
- A simple review request system by text and email.
- Timely requests right after a job or visit.
- Professional responses to positive and negative reviews.
- Monitoring across Google and other review sites.
Our reputation management services
Review request campaigns
Automated texts and emails that ask customers for reviews at the right moment.
Review response
Thoughtful replies that thank happy customers and address concerns.
Negative review strategy
Calm, professional responses, and reporting reviews that break platform rules.
Review monitoring
Alerts when new reviews appear on Google, Yelp, Facebook and industry sites.
Showcase reviews
Put your best reviews to work on your website.
No fake reviews, no shortcuts
Google prohibits fake reviews, offering incentives for reviews and “review gating,” which means only asking happy customers to post publicly. Breaking those rules can get reviews removed or your profile penalized.
Our review generation is built to follow platform rules and FTC guidelines, so the reviews you earn are real, and they stay.
Online reputation management
- Every customer gets a chance to review
- No incentives or fake reviews
- Every review answered
- You keep ownership of all accounts
Review Generation & Reputation Management questions, answered
Can you remove negative reviews?
We can’t remove honest reviews, and no one legitimately can. We can report reviews that break platform rules, like spam or fake reviews, and help you respond in a way that reassures future customers.
Can I offer a discount for reviews?
No. Google and the FTC prohibit offering incentives for reviews. We help you ask in ways that are effective and allowed.
How should I respond to a bad review?
Calmly, briefly and without arguing. Acknowledge the concern and offer to make it right offline. We can write or review responses for you.
Works well with Review Generation & Reputation Management
Google Business Profile Optimization
Optimize your profile to rank in the Google Maps map pack.
Marketing Automation
Automated follow-ups, lead nurturing and workflows that save you time.
SMS Marketing
Timely text-message campaigns for offers, reminders and follow-ups.
Turn happy customers into more reviews
Book a free consultation and we’ll show you how your reviews compare to local competitors.